Privacy Policy

CosmoClash Media Pty Ltd ("CosmoClash", "we", "us", or "our") operates the website located at cosmoclash.info. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using cosmoclash.info, you consent to the practices described in this policy.

1. Who We Are

CosmoClash Media Pty Ltd is an Australian company registered in New South Wales. Our editorial office is located at Level 4, 55 Clarence Street, Sydney NSW 2000, Australia. You can contact our Privacy Officer at [email protected].

2. Information We Collect

We may collect the following types of personal information:

• Contact information: Name and email address when you subscribe to our newsletter, submit a contact form, or apply to write for us.
• Review submissions: Name, email address, and review content when you submit a community review through our website.
• Usage data: Information about how you interact with our website, including pages visited, time spent on pages, referring URLs, browser type, and device information. This data is collected automatically via cookies and analytics tools.
• Communications: Records of correspondence if you contact us directly by email or through our contact form.

We do not collect sensitive information such as financial details, health information, or government identifiers.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To deliver our newsletter and editorial updates to subscribers.
• To respond to enquiries, review pitches, and writing applications.
• To publish community reviews (with your consent and full attribution).
• To analyse website traffic and improve the quality of our content and user experience.
• To comply with legal obligations under Australian law.

We will not use your personal information for purposes other than those described above without your prior consent, unless required by law.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers: Third-party companies that assist us in operating our website and delivering our newsletter (e.g., email delivery services, analytics providers). These providers are contractually bound to handle your data securely and only for the purposes we specify.
• Legal authorities: Where required by Australian law, court order, or regulatory authority.

Where we disclose personal information to overseas recipients (for example, cloud-based service providers), we take reasonable steps to ensure those recipients comply with privacy standards comparable to the APPs.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For full details on the cookies we use and how to manage them, please refer to our Cookie Policy.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include secure server infrastructure, encrypted data transmission (HTTPS), and access controls.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months.

8. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or out-of-date information.
• Request that we delete your personal information (subject to legal retention obligations).
• Withdraw consent for newsletter communications at any time by clicking the unsubscribe link in any email we send.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have breached your privacy rights.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Children's Privacy

CosmoClash is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites (for example, game developer sites or platform stores). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of cosmoclash.info after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, CosmoClash Media Pty Ltd, Level 4, 55 Clarence Street, Sydney NSW 2000, Australia